Privacy Policy

Information We Collect

We collect several different types of information for various purposes:

• Account information: When you create an account, we collect your email address and authentication information.
• User-provided content: Photos and images you upload to generate interior designs.
• Usage data: Information about how you use the Service, including the features you use and the actions you take.
• Payment information: When you subscribe, payment details are collected by our payment processor (Stripe). We do not store your full payment card details.
• Log data: Your browser type, IP address, pages visited, time and date of visits, and other statistics.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Improve our AI models in an aggregated, anonymized manner
• Monitor and analyze usage patterns to improve user experience

Sharing of Information

We do not sell your personal information. We may share your information with third-party vendors and service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service. We may also disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Retention

We retain your personal information for as long as necessary to provide you with our Service and as required by applicable law. If you cancel your subscription, we may delete your generated images and associated data. We recommend downloading any images you wish to keep before canceling.

Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to object to or restrict processing of your information
• The right to data portability

To exercise these rights, please contact us at the email address below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any modifications indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@roomai.com.